Introduction
This Privacy Policy outlines the policies and procedures of RANGS Industries Limited ("the Company," "We," "Us," or "Our") regarding the collection, use, and disclosure of Your information when You use the RANGS eMART e-commerce platform ("the Service"). It also informs You about Your privacy rights and how the law protects You. By using the Service, You consent to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
Words with capitalized initial letters have meanings defined under the following conditions. These definitions shall apply equally whether they appear in singular or plural form.
Definitions
For the purposes of this Privacy Policy:
•    Account: A unique account created for You to access our Service or parts of our Service.
•    Affiliate: An entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.
•    Application: The software program provided by the Company, downloaded by You on any electronic device, named RANGS eMART.
•    Company: Refers to RANGS Industries Limited, located at Rangs Bhaban (Level-6), 117/A, Old Airport Road Bijoy Sharani, Dhaka-1215, Bangladesh.
•    Country: Refers to Bangladesh.
•    Device: Any device that can access the Service, such as a computer, cellphone, or digital tablet.
•    Personal Data: Any information that relates to an identified or identifiable individual.
•    Service: Refers to the Application.
•    Service Provider: Any natural or legal person who processes the data on behalf of the Company, including third-party companies or individuals employed by the Company to facilitate the Service, provide the Service on behalf of the Company, perform services related to the Service, or assist the Company in analyzing how the Service is used.
•    Third-party Social Media Service: Any website or social network through which a User can log in or create an account to use the Service.
•    Usage Data: Data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (e.g., the duration of a page visit).
•    You: The individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service, We may ask You to provide certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
•    Email address
•    First name and last name
•    Phone number
•    Sexual orientation
•    Purchase history
•    Address, State, Province, ZIP/Postal code, City
•    Usage Data
Usage Data
Usage Data is collected automatically when using the Service. This may include information such as Your Device's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
When You access the Service through a mobile device, We may collect certain information automatically, including the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers, and other diagnostic data.
Information from Third-Party Social Media Services
The Company allows You to create an account and log in through the following Third-party Social Media Services:
•    Google
•    Facebook
If You register through or grant access to a Third-Party Social Media Service, We may collect Personal Data associated with Your account, such as Your name, email address, activities, or contact list. You may also share additional information, which We will use, share, and store in accordance with this Privacy Policy.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
•    To provide and maintain our Service, including monitoring its usage.
•    To manage Your Account, granting You access to functionalities available to registered users.
•    To contact You via email, telephone, SMS, or other electronic communication regarding updates, offers, or other relevant information.
•    To provide You with news, special offers, and information about goods or services similar to those You have already purchased or inquired about, unless You opt out.
•    To manage Your requests and respond to inquiries.
•    For other purposes, including data analysis, usage trend identification, promotional campaign effectiveness evaluation, and service, product, and experience improvement.
Retention of Your Personal Data
The Company will retain Your Personal Data only as long as necessary for the purposes outlined in this Privacy Policy. We may retain and use Your Personal Data to comply with legal obligations, resolve disputes, and enforce agreements. Usage Data may be retained for a shorter period, except when required for security purposes or legal obligations.
Transfer of Your Personal Data
Your information, including Personal Data, may be processed and transferred to computers located outside Your jurisdiction, where data protection laws may differ. By submitting Your information, You consent to this transfer. The Company ensures adequate controls for the security of Your data during transfers.
Delete Your Personal Data
You have the right to delete or request assistance in deleting Personal Data collected by Us. You can delete certain information through the Service or request deletion via email. We will process deletion requests within fifteen (15) working days, following verification.
Disclosure of Your Personal Data
•    Business Transactions: If the Company is involved in a merger, acquisition, or asset sale, Your Personal Data may be transferred, with prior notice provided.
•    Law Enforcement: The Company may disclose Your Personal Data if required by law or in response to valid requests by public authorities.
•    Other Legal Requirements: The Company may disclose Your Personal Data to comply with legal obligations, protect the Company's rights, prevent wrongdoing, or protect public safety.
Security of Your Personal Data
We maintain reasonable safeguards to protect Your information, including secure servers and firewalls. However, the inherent risks of internet data transmission mean that absolute security cannot be guaranteed. You are responsible for protecting Your account login and password.
Payments
We use third-party payment processors for transactions. We do not store Your payment card details. Payment information is governed by the processors' Privacy Policies, and they adhere to PCI-DSS standards for secure handling of payment information.
Links to Other Websites
Our Service may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites and recommend reviewing their privacy policies.
Changes to this Privacy Policy
We may update this Privacy Policy periodically. We will notify You of changes via email and/or a prominent notice on Our Service before the changes take effect. The "Last updated" date will be revised accordingly.
Contact Us
If You have any questions about this Privacy Policy, please contact us:
By email: support@rangsemart.com.bd